Dennis MacPherson

Mr. Dennis MacPherson has diverse experience in investment fund operations. He began his career with TD Bank Financial Group supporting Greenline Investor Services (now TD Waterhouse Canada). Later, the TD third-party fund business was purchased by AGF Management Ltd., and Mr. MacPherson accepted the role of Director, Dealer Relations for Unisen Inc. (now owned by Citigroup).

Then, Mr. MacPherson returned to TD Bank to run the Client Transfer Services area, for all products and business lines of the Wealth Management Division. He then accepted a senior management role in Investment Fund Operations, where he was responsible for transaction processing for all TD brokerage and retail distribution channels, and all TD Mutual Funds products.

Mr. MacPherson was then recruited by Felcom Data Services Inc. as the Executive Vice President & Chief Operating Officer, responsible for all day-to-day operations, budgeting, and staffing. There, he developed and grew the business to the point where it was targeted and acquired by CIBC Mellon. After ensuring an orderly transition of all Clients, staff and business processes, Mr. MacPherson made the decision to assume his current role at FSI.

Mr. MacPherson has been an industry leader in process improvement change as a Member or Chair of several Committees and Working Groups, and is currently an active Member of the FundSERV Standards Steering Committee (SSC). He has also participated in several high-profile speaking engagements, including: the annual IFIC (Investment Funds Institute of Canada) Conference, CCMA (Canadian Capital Markets Association) Information Sessions on Straight-Through Processing (STP), the IFIC Dealer Operations Forum, and most recently an “expert panel” discussion on Pooled Fund hosted by PMAC (Portfolio Managers Association of Canada).