Daisy Ma

Daisy is Head of Distribution Management and Strategy for Retail Distribution at Hang Seng Bank. She leads the strategic development and optimisation of the bank's retail network, focusing on integrating digital and physical channels to enhance customer experience. With deep expertise in distribution strategy, she is central to shaping the future of retail banking. Daisy represents Hang Seng's commitment to innovation and building a modern, customer-centric model that delivers exceptional value and service.